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ticketing
August 20, 2025
|
Passenger
Reducing personal data storage to defeat hackers and avoid costly legal action
While collecting personal details from passengers might seem harmless, or even desirable, the steady increase in data breaches could incur significant financial penalties for unsuspecting operators, as Thibault Serlet* explains.
January 17, 2025
|
Policy
European rail policy, where we are and where we are heading
As the European Union embarks on another five-year legislative cycle, Kevin Smith asks where the continent stands on its journey to delivering the Single European Railway Area and achieving targets for modal shift.
October 14, 2024
|
Policy
Portugal’s Green Rail Pass launch confirmed
New pass costs €20 for 30 days and is valid on most Portuguese Trains services.
September 20, 2024
|
Financial
Portugal set to offer €20 rail pass
New ticket sparks concern about viability of open-access operations.
August 9, 2024
|
Main line
“No quibble” rail ticket refunds for Vienna concertgoers
ÖBB offers full ticket refunds for those due to attend cancelled Taylor Swift concerts in Vienna.
March 6, 2024
|
Main line
Sweden launches national ticketing system
National Distribution System is based on the Open Sales and Distribution Model (ODSM) standard.
March 5, 2024
|
Technology
Britain takes leap towards smart ticketing
Unicard’s cloud-based back office system will support the Rail Delivery Group’s Smart Ticketing Hub programme.
January 29, 2024
|
Passenger
Rail Europe strives to meet passenger expectations
As new entrants seek to meet growing demand for rail travel in Europe, ticket retailer Rail Europe is working to offer a neutral platform where customers can compare routes and prices, as CEO Björn Bender explains to Robert Preston.
January 18, 2024
|
Fare collection
EC forces Renfe to open up ticketing data to third parties
Renfe has committed to grant third-party ticketing platforms access to its data by the end of February.
January 17, 2024
|
Fare collection
LNER launches pilot project to simplify British rail fares
Just three ticket types will be available for First and Standard travel on several East Coast routes.
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